第36章 找寻价值(第1页)
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1
当妮娜出对美业人经营的疑问,麦客着实是震惊的,在印象中,走到每一座城市都看见不少的美容院地处最繁华的地段,而且美容院也不像一般企业和公司会去请职业经理人来管理,一般都是老板娘身兼数职,如果老板娘不善于经营,那怎么撑得起这么大一个摊子呢?
“我并不觉得他们很擅长做管理,很会运用数据来锁定客户,来实现精准营销,来解决拓客问题,包括我们的现金流,品相管理等等。我现她们都是不懂怎么运用的,大家就看得见今天进了多少钱,出了多少钱。”
妮娜看着小美老板娘忙碌的身影,接着说,“也是这最近几年大家才看得到,原来美业通过做活动看到的那个流水特别多,但只是一个现金暂时储存在美容院的行业!”
“诶,妮娜姐讲得对,我们美容院的储值卡,钱是到我们店了,但是总归欠客户的,服务还是需要提供!”
小美老板娘下楼取了点东西后,再次回到了茶桌前。
美容院储值卡是美容院经常使用的赢利模式工具,大多数的美容院都是将储值卡做为“锁客”
的一种工具,当然也可以通过储值卡获取的一些其他信息和价值来帮助美业提高美容师的工作效率和提升美容院业绩的手段。
“储值卡对美容院的经营重要吗?”
麦客对于美业储值卡的应用还是有些许疑问。
“怎么讲呢?储值卡是美容院在短时间内提高营业额的主要途径,如果储值营销做得好,美容院就能获得大笔流动资金,可以用于引进仪器、更新项目、店面重装,甚至开新店上面,为美容院的长远展提供资金基础。”
妮娜转头看着小美老板娘说道,“这方面小美这边最清楚不过了!”
“哈哈…,妮娜姐谦虚了!我们美容院的储值卡可以直接反映客户对我们的信任度,也可以作为新项目引进的参考依据,像这收进来的现金流也可以作为开店装修、引进仪器用,同时客情关系维护的作用也很明显!”
“感谢小美姐,学习到了很多!”
“哈哈…小李总、妮娜姐来喝茶~”
小美老板娘边招呼着边说,“其实你们听说了我五六个门店弄到现在只剩这一个。门店储值卡收多了,现金流没有管理好,我当时几家门店要转出去都很困难,真的如妮娜姐说的欠客户太多了!”
“……”
大家喝了一会儿茶,小美老板娘接到一通电话,然后又下楼忙了。麦客跟随着妮娜,在店里转悠着。
“小美呢,自己就一直觉得家庭不是很幸福,原来那么富有,突然间又变得这么穷了,巨大的落差,心态也有很多变化。”
“我看她这家门店也还是很好的!”
“表面看得很好,实际上小美多次说在门店上也赚不到什么钱,再看美业人就是都觉得自己能力很强,看到一个什么投资项目的话,就觉得自己做一定能赚钱,最近小美她也是一直想做这个、想干那个!”
“姨,您的经验也告诉我,美业人跨界去做投资,风险实在是很大!”
“我们美业里面,很多人,包括我自己,很多时候也会经常出去找自己的价值,比如参加一些培训公司收什么徒弟、收什么班委,然后去下店辅导、去走访,干的这个也都是白干,就是让你成为这个考核,去影响那些自己熟悉的门店,当然以后也可以做很多事情,比如招聘什么的……”
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