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13老板的错觉(第1页)

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大多数老板都经常有的一种错觉,总以为他们也是客户的老板。许克张了张嘴,很是无奈,要知道指出老板的疏漏很像拿棍子拼命去捅头顶的天花板,无论掉下什么来都会把自己砸得不轻,即便只是飘落一些灰尘也足以把眼睛迷住。许克的头又开始疼了,但仍坚持阐明自己的观点:"问题在于,customer可能不会接受我们这样的安排。路先生是弱电配套项目的负责人和committee的召集人,他怎么会容忍paul背着他去做committee其他member的工作?如果在公开场合我和paul一起出现,恐怕路先生以后也不会再搭理我。"

身为领导被下属质疑,滋味一定不好受,如果偏巧这个质疑还很难解决,则滋味更不好受。领导的反应大致三种,要么采用高压态势,把质疑者连同质疑本身一起拍死;要么装没听见,顾左右而言他;要么发动群众智慧,把质疑奉还给质疑者。vp温和地问:"那kevin你有什么solution吗?"

许克侃侃而谈:"路先生是这个case的keyperson,只有搞定他我们才有赢面。路先生已经讲明他不会同成都分公司再合作,我们就应该把这个项目拿过来由总部直接跟踪,customer一定会觉得我们对他们很重视,心理上不会再有抵触。可以挑一位北京的负责keyaccount的sales来handle这个case,我来support。paul和成都的team可以在内部参与,但不再面对customer,等将来拿下合同了再从总部转回给他们去做售后的localsupport。"

vp不置可否,业务发展部的头儿望着许克欲言又止。事后他把许克拉到自己房间,说你怎么不在其位乱谋其政,异想天开得很,总部与分公司的合作向来棘手,何况这种半途换将的,大客户部那帮猴儿精怎么会有人愿意接这种烂摊子,就算有傻瓜愿意接手,公司也不会拿出两份commission,而成都分公司和大客户部谁会愿意只拿百分之五十?你以为人家都像你这么大公无私吗?

但当时的许克却一头雾水,不明白其中的端倪。"我看还是你们和paul协调吧。"vp开始和稀泥,"或者,kevin你来替换掉那个tony,在这个case上你临时report给paul,paul不再见客户,由你出面做客户工作。"

"这怎么行呢?"许克不禁脱口而出,他简直不敢想象自己在paul的直接摧残下怎么可能赢得项目,"我宁愿paul和tony继续挂名负责这个项目,将来的commission也都给他们,我一分钱都不要,只要他们绝对不再干涉我的工作。所需的技术支持等resource我希望能从北京抽调,配合我去成都打单。"

许克的老板和老板的老板相视一笑,vp像是在讥笑说你们部门怎么会有这种人才,业务发展部的头儿像是很惭愧地讪笑说抱歉让这位活宝给您添麻烦了。但许克看不透这些,他只听到vp说:"那就先这样吧,kevin你和paul通个电话,把这些情况好好给他update一下。"许克正惊讶怎么能让他去对paul宣布这些呢,头儿却已经把他拉出了vp的办公室。

头儿后来也提醒过许克,不要光想着合同签下来你什么奖金提成都不要,如果项目输了责任算谁的?但那时的许克正被心中的英雄主义和大无畏精神烧得晕乎乎的,只憧憬着自己挽狂澜于既倒、扶大厦于将倾的辉煌时刻,根本没听进去。

许克给paul打电话的时候感觉简直是一场噩梦,后来才意识到那只是一场噩梦的开始。

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