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第59章 下马威(第1页)

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原来之前接待处通知16o8号客房的客人退房,让礼宾部派行李员帮忙运行李下来。当时任斌去吃员工餐了,所以安迪鲁接手柜台的工作,他收到电话后口头答应了前台接待处,但却迟迟没有派行李员上去,反而在这个关键时候,将好几位行李员都派去吃员工餐,实际上安迪鲁是想给任斌这位新礼宾司制造点麻烦,看他如何应对。

还在餐厅吃饭的任斌一下子看到那么多行李员离岗下来用餐,他顿觉不妥,经过询问了解,原来是安迪鲁安排的。任斌不禁皱眉,“你们下来时忙不忙?前台接待处退房的人多吗?”

一般星级酒店退房时间为中午12点,但也有很多客人会延迟退房,所以12点到14点之间前台接待处和礼宾部都会很忙,加上员工要吃饭,所以很考当班主管的统筹安排能力。

几个行李员都没敢回答,任斌顿时明白,安迪鲁是想搞事情,他也没责怪这几个行李员,只是叮嘱道“上面的工作忙,你们吃饭快一点,尽快回岗,保证酒店退房客人的行李运作正常,好不好?”

几个行李员连忙答应下来,任斌却连饭都没有吃完,他丢下碗筷,迅回到礼宾部,正好接到前台接待处打来电话,投诉说16o8房间的客人等了很久,都没有看到有行李员去运送他的行李下来。

现在任斌手头上无人可用,两位负责拉门的门僮又是女孩子,她们不负责运送行李。安迪鲁趁任斌返岗,借口去卫生间溜了。好在这难不倒任斌,既然没有行李员,那么他这个礼宾司直接顶上。

只见任斌手脚麻利的拉着行李车,度很快的穿过大堂,这次他没有走货梯,而是利用客梯直达客房。前后不到五分钟,他就将满满的一车行李运送下来,而客人赶飞机需要预约用车,任斌也帮忙安排好了,丝毫没有耽搁已经退房客人的时间,最后客人是满意的离开。

“怎么?”

刚送走完客人,任斌的询,“洲际酒店生意很好吗?咱们的任大官人都跑去运行李了。嘻嘻……”

酒店有无处不在的监控摄像头,而且这些摄像头全部都是联网的。只要和网络有关的,都逃不过智脑的监控,所以曹锦慧第一时间得到消息是一点都不奇怪。

“是的,刚才很忙,所以我亲自出马,拉了一车行李!”

任斌接口道“你是准备看我笑话的吧?早知道我不答应钟星柔来蹚浑水了。”

“酒店属于公司的,而公司又是你的,所以说,你这位大老板都不出力,难道我指望下面那些人吗?”

曹锦慧反问道。

“知道啦!”

任斌才不会和曹锦慧纠缠这些细节。

“别怪我不提醒你,你要小心你手下的那个主管哦。”

接着曹锦慧提醒道。

“你在教我做事呀?”

任斌抬对着大堂的一个摄像头笑笑,指不定曹锦慧正通过智脑监控着自己。

“嘻嘻,好玩!”

曹锦慧继续道“我只是善意提醒一下你而已,反正那个主管有问题,刚才的事情他是故意的。”

“你都看得出来了,以我的智商,又怎么看不出来呢。”

任斌哂道。

“那你准备怎么办啊?”

曹锦慧关心的问道。

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